Current Openings

Job Post Date: 05/01/2025
Mail :barb.elkins@snginfo.net

Job
Operations Engineer
Job Duties:Operations Engineer needed for SNG Infotech, Inc located in Haines City, FL. Plan and implement infrastructure and development for contact center applications. Design, implement, manage, and troubleshoot UCCE, CVP, Cisco Unified Communications Systems, including Call Manager / Unified Communications Manager and Contact Center Enterprise. Assess, design and document technical requirements supporting business needs. Develop and write necessary Cisco CVP IVR applications in accordance with client requirements. Develop and write necessary code to integrate Cisco UCCE with other API's, CTI screen pop, Finesse gadgets, IVR database dips. Will provide services to clients located throughout the US. Master’s degree in Electronics Engineering and 3 years of experience performing the job duties listed above. Must be willing to travel and relocate.